Delivery FAQ's

How much is postage?
 
£3.55 for first class, £2 for local S10 Delivery 
How long will it take?
 
In current circumstances delivery may take a little longer as Royal Mail adapts, however they have said they are currently operating as normal. Please note the annoucement at the top of the website which will tell you when your order will be posted - it should arrive with you a day or two after this date.
What happens if I haven't recieved my order?
 
If you haven't recieved your order within the specified time, please get in touch so that we can track the delivery & give you an update
 
If you miss your delivery & don't get down to the post office in time to collect (3 weeks) the order will be returned to sender (Cocoa HQ) - at this point we offer to repost the order to you at an additional cost, however it's worth remembering that as these are fresh chocolates, the shelf life will obviously be considerably shortened by the time they (re)arrive.

© 2018 Dandelion Cocoa