Delivery FAQ's

How much is postage?
Free when you spend £35 (automatically applied at checkout) or £3.50 for first class
How long will it take?
As your chocolate is freshly made daily, delivery is usually within 1 - 3 working days. However at peak times this can be a little longer, so if you're in a hurry please let us know (via the 'Get in touch' page) & we'll do all we can to get it sent the same day
What happens if I haven't recieved my order?
If you haven't recieved your order within the specified time, please get in touch so that we can track the delivery & give you an update
If you miss your delivery & don't get down to the post office in time to collect (3 weeks) the order will be returned to sender (Cocoa HQ) - at this point we offer to repost the order to you at an additional cost, however it's worth remembering that as these are fresh chocolates, the shelf life will obviously be considerably shortened by the time they (re)arrive.

© 2018 Dandelion Cocoa